Reliance held its 46th annual general meeting (AGM) on Monday (August 28) and at the event, Reliance Industries chairman and managing director Mukesh D Ambani made multiple announcements, including the expanded Jio customer base, 5G rollout and launch of AirFiber.
Jio has 450 million customers
Ambani announced that the Jio customer base has crossed 450 million, reflecting a year-on-year growth of over 20%. He said that its True 5G network now covers 96% of towns and the telecom giant is on track to cover the entire country by December.
“With this massive reach and capacity, here is our promise: We know that every home, small and medium businesses, factories, schools, and hospitals across India would like to have 5G. From December this year, we will be able to promptly fulfil each and every demand for the Jio 5G broadband connection across the country,” Ambani added.
Jio has over 50 million 5G customers
Ambani highlighted that with over 50 million 5G customers, Jio is leading in 5G adoption in India.
“And we are the only company with the capacity to smoothly transition our entire 4G customer base to 5G, with minimal additional capital expenditure,” he said, highlighting that Jio is seeing an increasing trend of post-paid customers choosing Jio as their preferred network.
Adding Jio consumer every 10 seconds
Ambani said that nearly 85% of the total 5G cells operational in India are in Jio’s network.
“At our current pace, we are adding one 5G cell to our network every 10 seconds, and we will have nearly one million 5G cells operational in our network by December,” he added.
Mobile users choosing Jio
Jio is the operator of choice for mobile users, Ambani said. He noted that the company’s net port-ins via Mobile Number Portability (MNP) was five times that of its nearest competitor.
“We truly appreciate the confidence placed in us by our customers. We are inspired by their trust to reach a new Gold Standard of Excellence in customer service by leveraging AI and cutting-edge CRM tools,” he said.
Increase in per-user data consumption
Ambani said that per-user data consumption on Jio’s network has also surged, with the average user now consuming over 25GB every month. This translates to a monthly data traffic of 1100 crore GB, which represents a 45% YoY growth.
“My congratulations to the entire Jio team for this exceptional achievement,” he said.
Jio 5G ecosystem
Ambani also said that Jio is the only company that offers a complete ecosystem of connectivity, devices, support and value-added services ensuring nationwide availability and adoption of 5G devices.
“Through Reliance Retail, we have the most expansive sales and support network for 5G devices and services across India. And we have plugged all leading 5G smartphone OEMs into this network to ensure nationwide availability, and adoption, of the widest range of 5G devices. Taken together, this comprehensive ecosystem makes Jio the prime mover and undisputed leader in India’s 5G evolution.,” Ambani said.
Jio first operator with commercial service on mmWave
Ambani highlighted the several advantages that differentiate Jio 5G from other Indian operators. These include comprehensive spectrum, Standalone 5G architecture and carrier aggregation.
Recently, Jio used its own 5G stack to become the first operator in the world to launch commercial services on the millimetre-wave spectrum, using Standalone 5G.
“This high-capacity, low-latency layer will significantly enhance private 5G, home broadband, and enterprise use cases,” Ambani added.
The chairman also noted that Jio has also built its own low-power small cells to go deeper into specific pockets of high consumption, like tourist spots and temples.
Jio has 450 million customers
Ambani announced that the Jio customer base has crossed 450 million, reflecting a year-on-year growth of over 20%. He said that its True 5G network now covers 96% of towns and the telecom giant is on track to cover the entire country by December.
“With this massive reach and capacity, here is our promise: We know that every home, small and medium businesses, factories, schools, and hospitals across India would like to have 5G. From December this year, we will be able to promptly fulfil each and every demand for the Jio 5G broadband connection across the country,” Ambani added.
Jio has over 50 million 5G customers
Ambani highlighted that with over 50 million 5G customers, Jio is leading in 5G adoption in India.
“And we are the only company with the capacity to smoothly transition our entire 4G customer base to 5G, with minimal additional capital expenditure,” he said, highlighting that Jio is seeing an increasing trend of post-paid customers choosing Jio as their preferred network.
Adding Jio consumer every 10 seconds
Ambani said that nearly 85% of the total 5G cells operational in India are in Jio’s network.
“At our current pace, we are adding one 5G cell to our network every 10 seconds, and we will have nearly one million 5G cells operational in our network by December,” he added.
Mobile users choosing Jio
Jio is the operator of choice for mobile users, Ambani said. He noted that the company’s net port-ins via Mobile Number Portability (MNP) was five times that of its nearest competitor.
“We truly appreciate the confidence placed in us by our customers. We are inspired by their trust to reach a new Gold Standard of Excellence in customer service by leveraging AI and cutting-edge CRM tools,” he said.
Increase in per-user data consumption
Ambani said that per-user data consumption on Jio’s network has also surged, with the average user now consuming over 25GB every month. This translates to a monthly data traffic of 1100 crore GB, which represents a 45% YoY growth.
“My congratulations to the entire Jio team for this exceptional achievement,” he said.
Jio 5G ecosystem
Ambani also said that Jio is the only company that offers a complete ecosystem of connectivity, devices, support and value-added services ensuring nationwide availability and adoption of 5G devices.
“Through Reliance Retail, we have the most expansive sales and support network for 5G devices and services across India. And we have plugged all leading 5G smartphone OEMs into this network to ensure nationwide availability, and adoption, of the widest range of 5G devices. Taken together, this comprehensive ecosystem makes Jio the prime mover and undisputed leader in India’s 5G evolution.,” Ambani said.
Jio first operator with commercial service on mmWave
Ambani highlighted the several advantages that differentiate Jio 5G from other Indian operators. These include comprehensive spectrum, Standalone 5G architecture and carrier aggregation.
Recently, Jio used its own 5G stack to become the first operator in the world to launch commercial services on the millimetre-wave spectrum, using Standalone 5G.
“This high-capacity, low-latency layer will significantly enhance private 5G, home broadband, and enterprise use cases,” Ambani added.
The chairman also noted that Jio has also built its own low-power small cells to go deeper into specific pockets of high consumption, like tourist spots and temples.
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