Electric vehicles face reliability challenges, particularly concerning charging and battery issues, as revealed by a survey conducted by a prominent U.S. non-profit organization. Despite a surge in consumer adoption, new EVs, on average, encounter 79% more problems than traditional gasoline-powered vehicles, according to Consumer Reports‘ 2023 Annual Auto Reliability survey, reported Reuters.Hybrid vehicles exhibit fewerissues compared to their gasoline counterparts, while plug-in hybrids encounter 146% more problems. Among 19 categories, electric pickups were identified as the least reliable, with compact cars, sports cars, and small pickups ranking among the most reliable.
Legacy automakers, still acclimating to EV technologies, struggle with limited experience in handling batteries, charging, and motors, explained Jake Fisher, Senior Director of Auto Testing at Consumer Reports. Fisher recommended consumers to consider leasing EVs, given the ongoing evolution of the technology in North America.
In brand rankings, Tesla secured the 14th position, with concerns related to body hardware, paint, trim, and the climate system in its battery-powered vehicles. However, Tesla emerged as the second-best U.S. automaker, following General Motors’ Buick, based on vehicle reliability. Notably, fewer issues were reported with Tesla’s motor, charging technology, and battery.
Mercedes-Benz and Stellantis’ Chrysler brands ranked 29th and 30th, respectively. In the top 10, Asian carmakers dominated, with Lexus leading and Toyota securing the second position.
Covering 20 problem areas, including engine, electric motors, transmission, and in-car electronics, the survey collected data from over 330,000 vehicles spanning the 2000 to 2023 model years, including a few newly introduced 2024 models.
Consumer Reports emphasized that, despite transformative shifts in the auto market, consumer priorities remain focused on finding safe and reliable cars, according to Marta Tellado, President and CEO of Consumer Reports.
Legacy automakers, still acclimating to EV technologies, struggle with limited experience in handling batteries, charging, and motors, explained Jake Fisher, Senior Director of Auto Testing at Consumer Reports. Fisher recommended consumers to consider leasing EVs, given the ongoing evolution of the technology in North America.
In brand rankings, Tesla secured the 14th position, with concerns related to body hardware, paint, trim, and the climate system in its battery-powered vehicles. However, Tesla emerged as the second-best U.S. automaker, following General Motors’ Buick, based on vehicle reliability. Notably, fewer issues were reported with Tesla’s motor, charging technology, and battery.
Mercedes-Benz and Stellantis’ Chrysler brands ranked 29th and 30th, respectively. In the top 10, Asian carmakers dominated, with Lexus leading and Toyota securing the second position.
Covering 20 problem areas, including engine, electric motors, transmission, and in-car electronics, the survey collected data from over 330,000 vehicles spanning the 2000 to 2023 model years, including a few newly introduced 2024 models.
Consumer Reports emphasized that, despite transformative shifts in the auto market, consumer priorities remain focused on finding safe and reliable cars, according to Marta Tellado, President and CEO of Consumer Reports.
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