Cafe workers have been revealed as Australia’s happiest employees, according to a recent survey.
Data in the timesheet platform Deputy’s second annual Shift Pulse Report found that the hospitality sector is the happiest overall.
Workers were able to rate how they were feeling at the end of their shift on a sliding happiness scale.
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More than half of hospo workers said they felt “amazing” at the end of their shifts, while retail workers were shown to be the most stressed.
Government, call centre and construction workers also made up some of the unhappiest workers.
“Australia is known for its world-class coffee and love of cafe culture, so it’s not surprising that the sector has topped the list of happiest workers,” Chief Customer Officer at Deputy Katrina Holt said.
“The sociable nature of cafe work, along with opportunities for creativity and working in a vibrant atmosphere, have contributed to these workers feeling the most satisfied at the end of their shifts.”
Head of Retail at coffee chain Single O, Lucas Sullivan, said that he was happy to manage a cafe because it is “a job like no other”.
“Working in a cafe is a job like no other because we serve as a community hub,” he said.
“Not only for local customers but also for tourists and travellers from around the world. The simple pleasure of grabbing a daily coffee is something that so many people look forward to. Being directly involved in that and brightening their days is what really makes us tick.”
Gyms and fast food restaurant workers are close to cafe workers in happiness ratings, with 58 per cent and 57 per cent of staff, respectively, saying they felt good after their shifts.
Government workers were shown to have the highest level of unhappiness, with 16 per cent of workers left feeling stressed and frustrated at the end of a shift.
Challenging working conditions adding to worker dissatisfaction was also shown in the report, with 11 per cent of call centre workers also left feeling stressed and frustrated, up 4 per cent from 2023.
The Northern Territory topped the list as the “happiest” state for workers, with 87 per cent of employees left feeling “amazing” after a shift.
Tasmania has the highest levels of stress and frustration in workers, making it the least “happy” state.
Deputy’s second annual Shift Pulse Report, included findings from 1,536,000 shift workers globally, including 500,791 in Australia.
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