SAUGERTIES, N.Y. – The Art of Listening seems to be on the decline in our polarized nation. However, Volkswagen has learned the importance of listening to their customers, resulting in the 2024 Volkswagen Atlas and Atlas Cross Sport. These vehicles demonstrate what happens when automakers truly listen to customer complaints and improve their products accordingly. The Atlas and Atlas Cross Sport have received upgrades to their interiors, body design, powertrain, and standard features. These improvements have elevated the Atlas siblings in the competitive SUV market. The Atlas was specifically designed for the American market, catering to the demand for spacious SUVs. As a result, SUVs now make up the majority of VW’s sales in the U.S. The Atlas has been a successful model for VW, generating substantial profits for the brand. The new Atlas models feature upgraded interiors with improved materials and new color options. The cabin now exudes a sense of German heritage and offers a touch of luxury. The Atlas also receives exterior updates, including a redesigned front grille and enhanced lighting. The infotainment system, however, has received mixed reviews, with many criticizing its menu structure and lack of physical buttons. VW executives are aware of these complaints and have plans to improve the system. Despite this setback, the Atlas still offers a range of features, including advanced driver-assistance systems and ample cargo space. The previous engine options have been replaced with a more powerful and efficient 2.0-liter turbo-four engine, providing a noticeable improvement in performance. The Atlas retains its comfortable ride and responsive steering, making it a reliable and enjoyable SUV to drive. Overall, the new Atlas models showcase VW’s commitment to listening to their customers and delivering a quality product that meets their needs.
A Review of the 2024 VW Atlas & Atlas Cross Sport: Addressing Issues by Embracing Active Listening
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