‘Charger hogs’ are ruining the electric vehicle experience. One company is clamping down on bad manners

By Peter Valdes-Dapena | CNN

Sometimes, technology doesn’t fulfill its promise. But, other times, it isn’t the tech that let’s you down, it’s the people using it. So one electric vehicle charging company company is experimenting with cutting off people who linger, attempting to “fill ‘er up.”

Recently, I drove a new Chevrolet Blazer EV from New York City to Bristol, Pennsylvania. I figured the drive down to Bristol with my family would take about 90 minutes and, since I didn’t start with a full battery, the return trip would take 15 to 20 minutes more with a stop along the way to charge up the EV some.

I was so very wrong.

It took us four hours to get home that night. We were sitting in line for electric vehicle chargers. Blame ill-mannered charger hogs who don’t respect EV etiquette. It’s like waiting for your table in a restaurant while watching people casually chat over empty plates and half-empty wine glasses.

What’s wrong? EV fast chargers – the big tall units that look like major appliances – aren’t generally designed to completely fill an EV’s batteries. They are designed to pour electricity into a battery quickly so drivers can make a short stop and get back on the road after, say, 20 minutes or so. They’re different from the smaller and more common “slow” or “destination chargers,” in Tesla parlance, that are designed for drivers to park, plug in… and leave for hours.

Fast charging can be stressful for a car’s batteries, though. So, to protect batteries from damage, charging speeds slow way down once batteries get beyond 80% full. In fact, it can take as long, or even longer, to go from 80% charged to completely full than to reach 80%. Meanwhile, lines of electric vehicles wait behind almost-full cars.

I was waiting behind people with batteries that were 92%, 94% and even 97% full, as I could see on the charger screens. Still, they stayed there. I made my own situation worse by giving up on one location and going to another with more chargers, but there were even more EVs waiting there.

Given that a lack of public charging is turning many consumers off to EVs, according to multiple surveys, this is a major issue.

Electrify America, one of America’s biggest charging companies, is experimenting with a solution to the problem of charger hogs who can make it slow and unpleasant to travel in an EV. At 10 of the busiest EV fast charging stations in California, Electrify America has enacted a strict limit. Once a car’s batteries are 85% charged, charging will automatically stop and the driver will be told to unplug and leave or face additional 40-cent-per-minute “idle time” fees for taking the space.

It’s similar to something Tesla vehicles do automatically. When a Tesla car, truck or SUV plugs into a particularly heavily-used Supercharger station, the vehicle itself may automatically limit charging to just 80% “to reduce congestion,” according to Tesla’s on-line Supercharger Support web page.

In that case, though, the user can still override the limit using the vehicle’s touchscreen. There will be no getting around Electrify America’s limit. A driver who wants to charge to 100% at one of these stations will need to go someplace else.

Charger access has been a sore point among EV owners for years (note the complaining rants on Reddit and LinkedIn). But it’s becoming a more critical issue because, even though the rate of EV sales growth is tapering off, the number of EVs on the road that need charging is still increasing.

“I think what you’re seeing is demand for public fast charging is really skyrocketing,” said Sara Rafalson, executive vice president for policy at EV charging company EVgo, “and I would say we’ve been really at an inflection point in the last year, year and a half, with demand.”

Why so many drivers hog so few chargers

A line of EVs wait to charge at Electrify America chargers in East Brunswick, New Jersey, on July 6.(Peter Valdes-Dapena/CNN via CNN Newsource)
A line of EVs wait to charge at Electrify America chargers in East Brunswick, New Jersey, on July 6.(Peter Valdes-Dapena/CNN via CNN Newsource) 

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