However, your FASTag can be blacklisted due to low balance or traffic violations. In such cases, you won’t be able to make automatic payments at toll booths.
Here, we take a look at the process of reactivating your FASTag if it has been blacklisted.
Check the reason for blacklisting
The most common reason for a FASTag to be blacklisted is insufficient balance. However, there are other reasons as well, such as a violation of traffic rules or a complaint against the vehicle.
You can check the reason for blacklisting by contacting your FASTag issuer or by visiting the official FASTag portal.
Recharge the FASTag wallet
If the reason for blacklisting is insufficient balance, you need to recharge the FASTag wallet with an amount that is above the minimum threshold limit. The minimum threshold limit varies from issuer to issuer. You can find out the minimum threshold limit by contacting your FASTag issuer.
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Wait for the FASTag to be reactivated
Once you have recharged the FASTag wallet, it may take some time for the FASTag to be reactivated. The exact amount of time will vary depending on the issuer. However, it usually takes a few hours for the FASTag to be reactivated.
Check the FASTag status
Once you have waited for some time, you can check the FASTag status to see if it has been reactivated. You can check the FASTag status by visiting the official FASTag portal or by contacting your FASTag issuer. Once your FASTag has been reactivated, you will be able to use it to pay tolls at any toll plaza in India.
Here are some additional things to keep in mind
If your FASTag has been blacklisted for reasons other than insufficient balance, you will need to contact your FASTag issuer to resolve the issue.
If you are unable to recharge your FASTag wallet online, you can do so at a toll plaza or by visiting a bank branch.