Criticism mounts for Kmart due to widespread issue with popular fashion purchase: ‘Causing embarrassment’

Kmart shoppers have flooded social media with complaints of an “embarrassing” flaw in a popular fashion buy.

Sharing on a popular Facebook group, one customer revealed how she’d purchased two pairs of Kmart’s Boot Mid Rise jeans – and both split down the buttocks seam after a few wears.

The woman shared images to show how a section had frayed along the seam, creating an unfortunate rip.

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The post prompted a huge reaction online, with many saying that they’d had the same issue with the popular jeans – leaving them “horrified”.

One claimed that a Kmart staff member had told her that “about 15 pairs” of the same jeans had been returned to the store in just one week due to the ripped seam.

7NEWS.com.au has reached out to Kmart for comment.


The Kmart shopper shared this image of her split jeans.
Credit: Kmart Hacks & Decor/Facebook

In her initial post, the shopper said she was “nervous” to take the ripped jeans back to her store for a refund.

“This is the second time this has happened – exact same jeans and place of fray,” she wrote on the Kmart Hacks & Decor page.

“They gladly let me exchange them, but I’m too nervous to ask for another exchange or store credit – my bottom’s not that big to bust the seam again.”

The post sparked a huge response from customers who’d experienced the same problem with embarrassing consequences.

“Same thing happened to mine – was out all day and at the end of the day when I took them off, I was horrified!” one said.

“How long had I been out and about with this going on?!?!? Who out there had seen my butt and not said anything?”


The shopper said she was too embarrassed to take the second pair of split jeans back to Kmart.
Credit: Kmart Hacks & Decor/Facebook

Another wrote: “I had the same thing with the jeans – returned them as I thought they were faulty, got another pair and the same thing happened. So embarrassing when you’re down the street and realise.”

A third added: “Mine did the same thing and took them back and got a refund, there is a fault in them. The customer service lady told me she had had about 15 pairs returned the week I returned mine.”

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