Woolworths supermarket hits back at shocking claim about its receipts

Woolworths supermarket has hit back after a viral video made a stunning claim about the retail giant’s receipts.

A sustainability enthusiast claimed that supermarket dockets cannot be recycled.

In the new video, TikTok user Lottie Dalziel showed footage of a receipt from her local Woolworths Metro store.

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She said supermarket receipts were made of thermal plastic, making them unsuitable for green bins – and claimed they had to be placed in landfill instead.

It’s a claim that has been repeated by many online sources, who advise consumers not to recycle dockets.

“The next would be receipts,” she said. “Now these are actually made from a thermal plastic and not paper.

The TikTok user claimed Woolworths receipts are made of thermal plastic and cannot be recycled. Credit: LottieDalziel/TikTok

“So they can’t go into your recycling bin, they need to go to your landfill instead.”

The news left many supermarket shoppers gobsmacked.

“My mind is blown about this, I had no idea,” said one.

Another TikTok user said: “OMG receipts, I’m shook.”

However 7NEWS.com.au understands that Woolworths has denied the claim, maintaining that its receipts can indeed be placed in green bins.

It’s believed the supermarket has been informed by its receipt paper supplier that the material is recyclable.

However Woolworths has denied the claim. Credit: LottieDalziel/TikTok

A Everyday Rewards spokesperson has told 7NEWS.com.au that Everyday Rewards members can also opt to receive digital receipts.

“Our eReceipts functionality available within the Everyday Rewards app was launched with the goal of streamlining the checkout experience for customers, whilst also supporting our wider group sustainability commitments,” the spokesperson said.

“We are pleased to see eReceipts are proving popular with Everyday Rewards members, with over one and a half million shoppers now opting out of paper receipts, saving on average 13 metres of paper per customer, every year.”

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